Insight Matters

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Privacy Policy

Using this website and our services

Insight Matters adheres to the Privacy Act 1988, including the Privacy Amendment Act 2012 and the Privacy Regulation 2013.  This sets out a number of principles concerning the privacy of individuals.

Collection of your personal information

Most areas of the Insight Matters website can be viewed without providing personal information.

To utilise the Contact us feature you are required to submit personally identifiable information.  This includes but is not limited to your full name and email address.

Use of your personal information

The information you provide to us via this website is used only to communicate with you personally and/or to enable your access to Insight Matters services.

Anonymous web statistics may also be collected for each site visitor, including but not limited to browser type and version, operating system, pages viewed, page access times and referring website address.  This information is used internally for the purpose of understanding visitor trends and enhancing the website.

Sharing of your personal information

Insight Matters does not share your personal information with other organisations.

We may occasionally contract other companies to provide services to Insight Matters.  Rarely, it is possible that those companies may have access to your information in the course of providing their services to us.  Insight Matters takes reasonable steps to ensure that these organisations are bound by similar commitments to confidentiality and privacy.

Accessing your personal information

You have a right to access your personal information, subject to exceptions allowed by law or by psychologists' professional practice guidelines.  You may be required to put your request in writing for security reasons.

Additional Insight Matters privacy policies

Insight Matters may apply additional privacy policies or clauses when providing you with coaching, consulting or psychological services, as further commitment to protecting your privacy on personal or commercially sensitive matters.  These will be detailed in the course of engaging or delivering these services.

Changes to this Privacy Policy

Insight Matters reserves the right to make amendments to this Privacy Policy at any time.

In future it is possible that we may utilise customer information in new, unanticipated ways not expressly described in this current privacy notice.  If our information practices change substantially, visitors will be notified and invited to participate or abstain from the updated practices, and the Privacy Policy on this page will be amended accordingly.

If you have objections to this Privacy Policy, you should not access or use this site.


We take your privacy seriously.

If you have any questions about this Privacy Policy, please contact us.